As Daikin North America scaled its distribution network, the team saw an opportunity to extend SAP's standard order management capabilities to match the speed and complexity of its real-time, branch-based operations. Guided by a "protect the core, innovate at the edge" philosophy, Daikin extended SAP with DataXstream's OMS+ as an intelligent execution layer, while keeping SAP as the system of record. This session explores how Daikin modernized its order-to-cash processes, improved the user experience, and accelerated distribution execution across a highly dynamic branch network.

- Learn how Daikin identified an opportunity to extend SAP's standard order management to match its dynamic, branch-based distribution model, including real-time cross-branch sourcing and rapid order entry at scale.
- Discover the "protect the core, innovate at the edge" strategy behind extending SAP with DataXstream's OMS+ as an execution layer.
- See how customisation at the user layer improved usability, flexibility, and speed of implementation while preserving SAP as the system of record.
- Walk away with lessons learned for balancing standardisation with flexibility in large-scale SAP transformations